Q & A

Q: My Scoby is not floating on top!

A: That’s absolutely normal. The SCOBY can float on top or bottom of the brewing jar, that’s all fine. After few days you should have a thin film on top of your brew, this is the new baby SCOBY.


Q: How long does the scoby last in the parcel and does the hot or cold weather effects it?

A: The scoby lasts easily for 4 weeks. They are very robust for a short period of time and can easily withstand the transport.


Q: What do I do with the ph test strips?

A: It can help you track the progress of your Kombucha brew. It is optional, but it can help you to distinguish when your own Kombucha starter is acidic enough (2.5-3ph is good) to start the next batch. If your starter/Kombucha is higher than 3ph use more of it then the recommended 10% of your total brew. Do not dip the strips into Kombucha that you intend to drink, few drops on the strip are enough.


Q: How long does it take till my parcel arrives?

A: All the scobys are freshly packed and send out twice a week. The standard free shipping takes usually 5-10 business days depending on where you live. Express usually takes about 2-5 business days.


Q:  When do I know if my kombucha is ready?

A: You know its ready when its to your liking. I usually start testing my Kombucha after 4-5 days.


Q:  What is the jar spigot made off?

A: The Jar spigot is made of food grade plastic (ABS) and the seal is made from food grade silicon. So nothing to worry about.


If you have any further questions please don't hesitate to message me directly!
I am happy to help.