Skip to content
  • home
  • shop
    • Kombucha Range
    • Kefir Range
    • Ginger Beer Range
    • Bundle & Save!
    • Gift Card 🎁
  • our story
  • blog
    • Blog
    • Recipes
  • faq
    • What is Kombucha?
    • FAQ's
    • Feedback Form
  • Instagram
  • Facebook
  • YouTube
Karl Kombucha Karl Kombucha
  • home
  • shop
    • Kombucha Range
    • Kefir Range
    • Ginger Beer Range
    • Bundle & Save!
    • Gift Card 🎁
  • our story
  • blog
    • Blog
    • Recipes
  • faq
    • What is Kombucha?
    • FAQ's
    • Feedback Form
Search Cart

SHIPPING FAQ

 

TRACK MY ORDER SCOBY Okay During Transit? 
Postage Times

 

 

 

 

HOW CAN I TRACK MY ORDER?

We are using two different shipping services, Australian Post and FastWay. If your parcel went with FastWay couriers then you should have received a confirmation email with a tracking number from their system, you may have to check your spam folder for it. If your parcel went with Australian Post, then you should have received a confirmation email directly from Karl Kombucha with your tracking details.

OR

Click on the chat then select Check Order Status and follow the instructions 😊

 

 

 

 

HOW LONG DOES THE SCOBY LAST IN THE PARCEL AND DOES THE HOT OR COLD WEATHER AFFECT IT?

The SCOBY lasts easily for 3 months. They are very robust for a short period and can easily withstand transport.

 

 

 

 

HOW LONG DOES IT TAKE UNTIL MY PARCEL ARRIVES?

All the SCOBY's are freshly packed and sent same day if order before 12pm AWST. The standard free shipping takes usually 5-10 business days depending on where you live. Express usually takes about 2-5 business days. These times may vary during the Christmas period.

Karl-Kombucha Quality Standard

Our Starter Kits are created by hand with high-quality ingredients and materials so they’re super easy to use and won’t put a strain on your wallet! Each starter kit includes everything you need to start your own kombucha home brewing! Our excellent customer service is always ready to help if you have any questions, comments, or concerns. 

If you have any questions please just give me a call: 0449 970 074

Or 

EMAIL: INFO@KARLKOMBUCHA.COM.AU

  • American Express
  • Apple Pay
  • Google Pay
  • JCB
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

© 2022 Karl Kombucha

Powered by Shopify